TESTIMONIALS

KIND WORDS

I know I make a real difference in people’s businesses, but don’t just take my word for it, here is what they have said about me.

Michelle epitomises the definition of a first-class VA/PA. Not only is she thoroughly on top of her own workload, she's also the 'wing-woman' that keeps me ahead of myself - no mean feat given the multitude of businesses in which I am involved and which she helps me to lead. Bright, committed, adaptable, responsible, flexible, creative and energised are all words that readily spring to mind in describing Michelle - she's a rare find in what seems to be an increasing world of mediocrity. Indeed, it's striking that I regularly get direct positive feedback from others about how pleasurable it is to work with her - confirming it's not just my own bias. In the working-world equivalent of fantasy football, she would 100% be one of my star players and she makes a great addition to anyone's team. I could wax lyrical for many more paragraphs about just how much of a difference she's made to my life, but then, selfishly, I'd further increase the risk of too many others also wanting her time :-). More pragmatically, if you want an outstanding VA/PA that will help you grow to the next level and you're lucky enough to be able to offer her a role that she is able to accept, seize the moment and know that every penny you invest in her will return its' weight in proverbial 'gold'.

Richard Parsons, Founder at Stratifi, Visiting Lecturer and Programme Counsellor at Cranfield School of Management, Founder of Applecross Homes Group and Co-Founder of RND Estates

As a business owner, I always find that the extra little bit of help from time to time, can give you the space you need to review your business, as well as take stock in your own life. Therefore asking Michelle to do a project for us was a no brainer. Michelle's work etc and approach is second to none, and Pecunia (2016) Ltd would not hesitate to use her again in the future or recommend her to help with those really annoying admin jobs that you have hanging around that need to be done, but you never get round to. If you suffer from that, then give Michelle a call!

Tracey Westell, Director at Pecunia (2016) Limited

Michelle is a highly competent and committed VA who provides the most outstanding VA services. I would recommend Michelle wholeheartedly. I am fortunate that Michelle is working on my projects and this allows me the time to get on myself. Michelle carries out extensive research in a timely and organised manner. She tackles every task with precision and dedication. She is positive and upbeat and is a pleasure to know.

Colleen Rawlings, Clinical Hypnotherapist
Fern Leaf Hypnotherapy

Michelle has a high attention to detail and is extremely conscientious, ensuring that if she starts a piece of work, that she sees it through to its natural and desired completion. She successfully oversaw several key projects for the business including the move across of the entire operation to a new IT platform, as well as the implementation of GDPR compliance.

James Richards, Director
Maddisons Residential

For the 3 years that Michelle has worked for me directly, I found her to be incredibly hard working , efficient , enthusiastic with a positive can do attitude and a fantastic work ethic. She was hugely supportive in my role and I know she would be an absolute asset to any other business.

Gary Whittaker, Regional Sales Director
Debenhams

Michelle is a joy to work with! She is extremely efficient and delivers her services in a very personable and thoughtful manner. She is the embodiment of professional integrity and quickly gains trust. Michelle has helped me build a solid foundation to my business focusing on compliance and creating a robust ‘back office’ structure. Simultaneously she has been upskilling my digital efficiency which has been immensely beneficial saving me a tremendous amount of time! What I like most about Michelle’s services is the value she brings to every conversation. She listens to your challenges and then identifies the critical tasks that need to be worked on and then suggests other considerations and impacts. Yes, she is responsive and resourceful but also forward-thinking and strategic. I enjoy working with Michelle and really value her opinions. Michelle undoubtedly will help me reach my business goals through her diligence, support and guidance and I know I'll enjoy her company and have fun along the way! Thank you for all you do!

Danielle Earley, Business Consultant and Coach at Danielle Earley Consultancy

Michelle Dowsett is the most helpful and effective person I have had the pleasure to work with. Nothing is too much trouble and when she says she will do something it is always professional. I would always trust Michelle to work on behalf of my business as she has integrity, the passion to make sure its what I want and always delivers on time. Thank you, Michelle, you will always be someone I would call on if I am short of time or looking for professional assistance to achieve my goals.

Linda Cloke, Director of Mizones Lifestyle Ltd, Click Events UK and We Do Social Media

Michelle has been a great help in assisting me with some large corporate events. From creating customer feedback forms to being apart of my event team and assisting with attendee registrations. Michelle works wells under pressure and is calm and collective, nothing seems to faze her. She has excellent communication skills and is a natural friendly, helpful character. Which are great skills to have when being a PA as no two days are the same. I would have no hesitation in recommending Michelle and her business to anyone seeking a PA and admin support.

Sam Beadle, Managing Director
Flutterbee Me Events

Michelle is an absolute joy to work with. As a highly valued and well respected member of my BBN Networking group, Michelle has helped many of the group with valuable tips and advice, including an excellently delivered powerpoint presentation to 54 business people, on which I received tremendous feedback. Michelle is brilliant at building and maintaining relationships, she is always happy to help people, is super efficient, mega organised and ultra reliable. As a result the demand for Michelle's services is constantly increasing, as she would be an asset to any business.

Brian Wakefield, Owner of BBN
Presenter of The Kent Biz Connect Radio Show

Michelle was a loyal and hard working employee, who always delivered to a very high standard in all aspects of her role. I always found Michelle to be very positive in all she achieved, even during difficult times. A good communicator, and a very pleasant manner in dealing with both the people she worked for and those who worked for her.

Simon Dales, Retail Director Store Operations
Debenhams

When it was suggested to me perhaps a VA could help me manage and grow my business, I wasn’t sure. After all I was managing well enough myself. However very soon after being introduced to Michelle I was wondering how I’d managed without her. Michelle is a great ambassador – she is well presented and confident yet friendly and warm. She takes on any task with enthusiasm, whilst I may have had an inward groan about something on the to do list, I never detected even the slightest reluctance from Michelle. Her attitude was always “Yes, no problem”. It never feels Michelle is just doing her job, I feel she cares about my business and is truly with me. I can honestly say everything Michelle is asked to do is completed thoroughly and in good time. My company benefitted from Michelle’s experience as she was able to suggest ideas, apps to use, systems to adopt. Michelle will quickly become indispensable to you and your business.

De-Ann Kember, Director of RND Estates

I had never tried a Virtual Assistant before, until I met Michelle, and started to use her; she is brilliant, high performance, very scheduled, and because of her it was the first time in more than 4 years, I had a holiday without any interruption from work emails or work phones. She is very well organised, a perfect advisor and she knows very well what she is doing. As a business owner I highly recommend Discovery PA Solutions, and for sure I will keep using her always.

Muhannad I. Ziyadah, Managing Director
FastSigns, Maidstone

Michelle has been supporting me with marketing my business and she took time to understand my brand and what i wanted to achieve. she has great communication skills and is someone who confidently makes valuable suggestions. I would happily recommend her.

Kelly Adams, Manager
Bounce West Malling

I used Michelle last year, she supported me with a one-off project. She completed detailed online research and then helped me to write the content for the submission of my business grant application. Thanks to Michelle I was able to submit a very detailed polished and professional application and was successful in getting the grant.

Eva Rayfield
Eva’s Pedal Power

She is always enthusiastic and dedicated and wants to see a project through with the upmost dedication. She is a perfectionist in my opinion but this adds so much to the quality of her work and her approach. A great person to know and work with, a real pleasure.

Jacqui Paice, Regional Training Manager
Debenhams
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